Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- CDDenver, PACustomer since Jun 2017
“Whenever I have any questions the agent always answers promptly. They are always friendly and helpful.”
- RFAnonymous, Ephrata, PACustomer since May 2003
“I’ve been with the Douple Agency for over 20 years and their customer service has always been exemplary.
Over the years if we’ve had any issues with insurance companies they’ve always been there to support and back us up.
The Brokers always seem to go beyond the Call of duty.
” - ACAnonymous, Lititz, PACustomer since Dec 2013
“I have nothing but good things to say about Angela Shanks. Every time I’ve had a question or needed changes to my policy or ad-ons Angela has always been very thorough and prompt with her answers and always explains in details. Thank you!”
- HHAnonymous, Ephrata, PACustomer since Feb 2013
“Thanks to Josh for reviewing my coverage. If it were not for him my home would not have been rebuilt as it was before the fire. I lost everything except my car and the clothing I left the house in that evening. Great job Josh!! I cannot reiterate that enough!”
- EBAnonymous, Strasburg, PACustomer since Oct 2001
“You have always been there for me with. Help and solid information to make my decisions. Thank you for all the years of great service.”
- LFAnonymous, Ephrata, PACustomer since Aug 2002
“We have always had a quick response when we needed you. Staff is always professional and courteous-kudos”
- BLEphrata, PACustomer since Apr 2016
“Douple insurance is a great organization to work with. I transitioned to them a year ago from another agency that I had nothing but problems with and everything went very smoothly and they put my needs first and rewrote all my policies with no fault in coverage.
So happy with them they provide excellent customer service and are very friendly and willing to help in any way.” - RMAnonymous, Lancaster, PACustomer since Aug 2007
“You’re always very responsive to our questions.”
- MJAnonymous, Mountville, PACustomer since Jun 2007
“Douple Agency knows their clients. They are helpful and upfront about all issues. They are competitive in their pricing. Thanks, Mark Justice”
- DBAnonymous, Lititz, PACustomer since Mar 2014
“Everyone we have dealt with has been great, especially Anthony. He listens, ensures he understands our issues/questions and them provides good answers. Many times through his research he has identified multiple solutions for us to discuss. We haven’t found anyone who is as knowledgeable about Medicare as Anthony.”
- DEAnonymous, Ephrata, PACustomer since Oct 2003
“You are always available and happy to help us with any of our needs. We specifically appreciate the assistance you give us regarding supplemental insurance and drug prescription plan information to help meet our specific medical needs. ”
- RWLititz, PACustomer since May 2014
“Since the first time I contacted Double in 2014 upon relocation back to Lancaster County, PA from Charlotte, NC, I have received the highest level of care and responsiveness. Lori Zoll and Anthony Richardson are outstanding. They have handled complicated questions on various insurance policies such as health, auto, home/property, and inland marine. Their service is the best.”
- LLEphrata, PACustomer since May 2017
“You’re always very prompt and helpful. You take care of everything and make the whole insurance process simple and worry free!”
- JRDenver, PACustomer since Mar 2003
“Your quick and personal response to our needs at the time of crisis. We found it easy to get answers to our questions about coverage and protocols. Any time we have had questions, help is immediate. ”
- CGAnonymous, Lancaster, PACustomer since Jul 2016
“All agents and staff have been extremely responsive to our needs and every one of our requests. While we are a fairly small customer, we are always made to feel that our needs and questions are important! This is evident in all our interactions with Douple staff, their professionalism and courtesy! I am regularly impressed with how promptly they handle everything. Douple has also provided us with flexibility regarding financial concerns. And a very special mention to both Dave Moore and Katie Zoll- we are grateful for them!”