Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- LSEphrata, PACustomer since May 2013
“Everyone we dealt with at Douple has been very knowledgeable and professional. We can always count on them to answer our questions and guide us to what will meet our needs.”
- RSDenver, PACustomer since Dec 2015
“Someone always available and selections of medical/pharmacy insurance has proved to be helpful.”
- AKWyomissing, PACustomer since May 2003
“Have been with you for many years. If you didn’t do it right, wouldn’t have stayed with the Douple Agency. Always very helpful. Keep doing what you do.”
- RELititz, PACustomer since Nov 2018
“Super fast response time and able to adjust my policy whenever needed. Very friendly staff every time I call. ”
- DPEphrata, PACustomer since Jan 2014
“We especially appreciated your help some years ago when a company used by our doctor didn’t want to pay for a brace and wanted to charge us full price. It was a complicated case, but with your help we were able to get the insurance to pay.
We almost called you again during the last couple of weeks after neck surgery was denied in spite of having a $325.00 injection and suffering for many months with a pinched nerve in the neck. The surgeon did a quick 72-hour appeal of the decision and added additional information, and thank God, the surgery was approved. The surgery was performed on June 29, 2023 and went well. If it wouldn’t been approved, we know that you would have been there for us.” - HHEphrata, PACustomer since Jun 2010
“You did everything right!! I had no idea where to start finding insurance to go with Medicare and you picked a GREAT plan
for me! I am very grateful to deal with people I trust! LOVE my Advantage plan!
Thank you!
Helen Hauck” - LGAnonymous, Lititz, PACustomer since Sep 2006
“The service is very good. I can always count on an agent to respond to any questions I have within a day or two . I ve recommended the agency to a number of friends over the years ”
- PFEphrata, PACustomer since Jan 2017
“Whenever there is a change in the policy you notify us immediately so if we need to change anything we have time.”
- TLAnonymous, Lititz, PACustomer since Feb 2002
“Working with Douple Insurance has been a great experience, especially working with Karen. She explains all the options in very clear and easy to understand language, explaining our choices. Karen really helped us this past year on choosing the best perscription plan for our needs. We are very happy to spread the word of mouth to all of our friends concerning the super service from Douples.”
- RCAnonymous, West Chester, PACustomer since May 2013
“Really appreciate that you navigate all the crazy sites to find the best particular coverage for our needs…and you are all so nice !!!
You know the meaning of Customer Service and ALWAYS do a super job for us!” - DWAnonymous, Ephrata, PACustomer since May 2023
“All questions answered. Very quick results,and Jessica was so very nice and helpful to work with! I feel like we got a great result.”
- VNLeola, PACustomer since Feb 2004
“Things have always been taken care of in a timely and professional manner when dealing with Douple Agency. ”
- RSWernersville, PACustomer since Sep 2018
“Appreciate the help given to navigate prescription plans and supplemental insurance plans for me as a retired person. ”
- MFLititz, PACustomer since Jul 1999
“Douple has always provided excellent customer service. They are quick to answer questions when we have them. They get us the best rates for insurance.”
- RUEphrata, PACustomer since Aug 2019
“Fast, friendly and helpful service and our renters insurance was opened and started same day. Also it was very affordable and we got the coverage that we needed so that if anything would ever happen our belongings would be covered along with accidents so it was a fast and great experience. Thank you”