Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- RLAnonymous, Lebanon, PACustomer since Oct 2011
“Excellent personal service and support. ”
- GMLititz, PACustomer since May 1959
“Thankfully, we don’t have to use you often…but…when we need you…you are on it!!! No complaints & that is why we stay with Douple!”
- DDNew Holland, PACustomer since Mar 2007
“Everyone always takes the time to explain things and everyone is so friendly. If I have any questions they don’t put me off till the next day. Someone has the answer now.”
- GSAnonymous, Elverson, PACustomer since Jun 1997
“We have been with Douple for many years and have always been treated like family. Everyone is so friendly and they show genuine care and concern for their clients. You never feel rushed or unheard when you have a question or issue. Things are resolved and explained well and in a timely manner. Thank you for all you do.”
- LGLititz, PACustomer since Sep 2006
“You ve always been able to answer any questions in a timely manner ”
- DBAnonymous, Denver, PACustomer since Oct 2015
“Your agency saved me money and suggested on adding more coverage on certain areas of my policies after taking time to sit down with me and go over my policies , which my previous agent never did.”
- JSEphrata, PACustomer since May 1996
“I have had my vehicle and home insurance with Douple Agency since moving to Ephrata 34 years ago. My claims have always been paid to my expectations and my questions answered in a timely manner. I am very pleased to be a client of Douple Agency.”
- BKEphrata, PACustomer since Jan 2015
“you always are so helpful, fine the best plan and the one to best service and plan for me . Thanks for your service! Barb Kreider”
- MREphrata, PACustomer since Nov 2022
“Corinne really made me feel like I was important, and assisted me swiftly and effectively! Her friendly, professional, and smart demeanor is awesome and makes me comfortable enough to sign up for another year of insurance through Douple!”
- MGAnonymous, Lancaster, PACustomer since Nov 2022
“Any time we reach out for help with a COI request, insurance policy changes, etc. for our business policy we always receive a response in a very timely manner, from Karli or Katie, with the exact information needed. We also use Douple for our personal auto coverage as well and the same goes with Becky, she is quick to respond with whatever the request may be whether it’s to get a electronic copy of our insurance card or another quote with a different scenario, she’s always on top of it and eager to help. Our experience with the Douple Agency is always a pleasant one!”
- DWAnonymous, Westfield, PACustomer since Oct 2001
“It’s nice to deal with the same competant and friendly person long term……..
Thanks Lori…”
- AMAnonymous, East Earl, PACustomer since Mar 2002
“I appreciate how easy it is to call the office with questions instead of calling a 1800 number. Also having an agents email has saved me so much time when I think of something after office hours and I receive a quick response the next day. ”
- RPAnonymous, Denver, PACustomer since Sep 1993
“Outstanding customer service.
” - SKAnonymous, Lebanon, PACustomer since Oct 2023
“Taking the time to help me find prescription coverage was appreciated more than you could e er know. Thank you thank you
” - RGPerkasie, PACustomer since Jun 2014
“The staff at Douple is very professional, knowledgeable and quick to respond to any questions or concerns and always very friendly and positive! ”