Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
Personal attention to their customers.Tim G., Ephrata, PA- Excellent customer service, coverage & pricing! A winning Trifecta!Tanya B., Ephrata, PA
- Wonderful people!! They are the best!!!Tara A., Ephrata, PA
- She puts my mind a ease on the subject.Karen G., Ephrata, PA
“Lori has always been so helpful with ALL our insurance needs for our small non-profit. She puts my mind a ease on the subject.”
- Looking out for your best interest.Darrel S., Ephrata, PA
“They are there for all your needs and always willing to help. Great people to work with. Looking out for your best interest.”
- They respond to our calls and emails quickly.Vince M., Ephrata, PA
“They work hard to find the best plans for our business. They respond to our calls and emails quickly.”
- Great and fast service,...Calvin O., Ephrata, PA
“Great and fast service, got straight to the point an got my truck insured and got a temporary insurance card very quickly via email.”
- Thank you so much! Happy, new customers here.Kayla S., Ephrata, PA
“My fiancé and I recently bought a home, and we couldn’t be happier switching to Douple/Erie. They gave us an amazing rate with great coverage on homeowners and auto insurance combined. Jessica helped me over the phone and through email, and she was extremely patient and responsive with me. Thank you so much! Happy, new customers here :).”
- SAYours customer service is excellent.Serg A., Ephrata, PA
“We very happy with our new insurance the Douple Agency, thank for accepting as a customer. Yours customer service is excellent.”
- I always have my questions answered and piece of mind!Tara S., Ephrata, PA
“Karen and the Douple Agency are so responsive and provide amazing customer service. I always have my questions answered and piece of mind!”
- KSReinholds, PACustomer since Oct 2024
“I appreciate having a local business to meet with a representative as needed. It’s the personal touch for issues too lengthy to discuss on the phone such as setting up our new accounts. I also appreciate the efficiency in which my phone issues were handled!!”
- DBMount Gretna, PACustomer since Apr 2016
“Your knowledge of the industry is impressive. You also propose options and explain them clearly, allowing us to make informed decisions
” - MFAnonymous, Ephrata, PACustomer since May 2010
“Your company is very important to us to guide us in the right direction for health insurance needs. Very friendly and professional.”
- DSAnonymous, Ephrata, PACustomer since Jul 2011
“I have already recommended you to friends of mine for the help you do with my Healthcare insurance. I appreciate all your help. ”
- DSGap, PACustomer since Aug 2024
“Douple has been great to work with. Lori provides us with options to consider for increased insurance but is not pushy or demanding that we add lines of coverage. Everyone at Douple is super responsive, which is extremely appreciative especially since we reach out often for Certificates of Insurance to pull permits for upcoming project. ”
